Friday 26 May 2023

A tale of seven suppliers

So, I've been doing a bit of shopping of late, because... reasons, to follow in another post (or actually, probably podcast!). Various items, from seven different suppliers depending on availability, price and a few other criteria, from (literally) A to Z, though I'm not going to name names, although you should be able to work a few out. So. In alphabetical order...


A box-shifter, it would appear. Cheapest for a couple of items, but I foolishly failed to notice one item was on backorder. They will not split orders, even when it's glaringly obvious that one of the items is out of stock and in fact out of print everywhere. Support desk, and I quote verbatim, "Inline with our shipping policy page and backorder policy page sir we do not split orders". Just flat out unhelpful. Order now cancelled: had they been more helpful about it I would have re-ordered as two orders, but I'm a little concerned that they actually don't give a toss, and my backorder would have hung around for ever. Either way, it cost them over £100 in sales. Reordered with #7, watching for the credit card refund like a hawk.


Probably the world's biggest. Own delivery chain. Two deliveries, both turned up next day as promised, rang doorbell, parcel in my hot and sweaty hands. No problems.


Small 3D print seller on eBay - still waiting but they say 5-10 days so not stressed.


EBay seller doing custom decals (I'd do my own but I can't print white). Shipped the next day (in fact, today), should be here Tuesday via Royal Mail.


Well-known box shifter up in the NW. Both orders next day by Royal Mail. No complaints, have used them several times before and always been helpful.


A doorbell. It even
says RING on it.
Another fairly well-known box shifter with an eBay presence, based in Notts. Everything ships as promised. However? They use Evri (Hermes as was), which means that if your local Evri driver happens to be a clueless muppet who can't spot a doorbell when it's under their nose, your parcel gets left outside the back door on the ground because I'm in the outside office, not where I can hear them knock.


Odd site as their URL doesn't match their trading name. Second cheapest for most stuff (often cheapest if you cash in reward points or take advantage of their discounts), actually deliver when promised via Royal Mail. No complaints except that I spend more by looking for that 'one more item' to pass the discount price break :D


  1. We recently solved that problem with a battery powered wifi piggy backing doorbell for £15 from homebase. It does the job, despite many other more expensive alternatives. And has a Christmas chime for when it's needed. Or when No2 child gets hold of it.

  2. Larger suppliers should follow best practice in Distance Selling, and not debit your card until goods are dispatched. I must admit it is a red flag, and implies poor cashflow.

  3. I have a Ring doorbell. Doesn't help if (as they did AGAIN today) they choose not to use it.


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